FAQ

Application process

How do I help to make my application successful?

  1. complete your profile: Ensure you complete your profile with all relevant information and your latest experience. When you apply a CV will be created automatically based on your profile and sent with your application. (Note: any additional uploaded documentation will not be included in your application)
  2. complete the application questions:
    Before sending your application you will be asked to answer a few application questions ensuring you are eligible to work as a freelancer for Unilever, ensure you answer these truthfully. Non-compliance will result in the inability to be hired.
  3. add a rate:
    Please ensure the rate you provide includes all elements as per the commercials conditions of freelancing at Unilever (see terms & conditions section at the bottom of this page).
  4. apply fast!
    Last but not least ensure you seize the opportunity and don't delay application. Only a limited amount of applications will be accepted before the job will be put on hold and closed for any new applications.

I cannot apply: Why do I have to complete my profile before applying?

Based on your profile an automated CV will be generated and sent along with your application. (Note: any documentation uploaded to your profile will not be included!). Ensure your profile is up to date to increase your chances of a successful application. You can keep it up to date by adding to or amending all relevant information in the profile tab and the CV/RESUME tab.

I cannot apply: Why do I have to enter a talent pool before applying?

Being a member of a talent pool allows you to directly apply for a vacancy and have the highest chances of being successful with your application as there are only a limited amount of applications per position. The Unilever Freelancer Team will therefore review all talent pool applications as a pre-qualification before you can enter a pool and apply.

Who will review my application?

The Unilever Freelancer Team, will review your application and you will receive a notification if there are any updates on the vacancy status.

What should my proposed rate include?

All proposals and offers will be based on following conditions:

  1. Unilever and the Freelancer will agree on a hourly pay rate (exclusive VAT).
  2. The invoicing of the hours worked by the Freelancer will be done by Ajilon based on selfbilling. Invoicing shall be carried out on basis of actual hours worked and approved by Unilever.
  3. The pay rate shall be payable by Ajilon to Freelancer for the actual number of hours worked by the Freelancer, as far as these hours are controlled and approved by Unilever. Freelancer will provide the weekly hours worked actually by him in a manner that is indicated by Ajilon or MSP.

Do I have to be registered at the Dutch Chamber of Commerce to be able to work on projects for Unilever?

All businesses and legal entities in the Netherlands are required to register at the Dutch Chamber of Commerce Commercial Register (Handelsregister). According to the law, you operate a business if you independently supply goods or services to other parties in order to make a profit.

Freelancers, known in the Netherlands as ZZP'ers (zelfstandige zonder personeel or "independent with no staff") are obligated to register at the Dutch Chamber of Commerce.

What is a business liability insurance? Do I need to have it to be able to work on projects for Unilever?

As a self-employed person you run various risks with regard to liability. If you cause damage to people, property or other people's property during work, your company (in case of self-employment, you yourself ) may be liable for the consequences.

Business liability insurance (in Dutch “bedrijfsaansprakelijkheidsverzekering”) is an insurance against damage that you may incur during work.

For Unilever additional requirements for the business liability insurance are that it should cover EUR 1.500.000 per event and EUR 2.500.000 per year.

If you are willing to apply for a project on the Unilever Freelance Platform and currently do not have a liability insurance but inclined to get it in case of successful hiring, please reach out to supportteam@talent-pool.com.

What is VAT identification number? Why should I have it?

VAT identification number is a value added tax identification number. This unique number identifies a taxable person (business) or non-taxable legal entity that is registered for VAT.

Freelancers/self-employed professionals are almost always considered entrepreneurs for the purposes of turnover tax, which means that they must charge and pay VAT on their income.

Businesses registered with the Dutch Commercial Register at the Chamber of Commerce, are issued with a VAT-number, so they don’t have to register with the Dutch Tax Administration separately.

Example of VAT identification number: NL123456789B01

How will I be informed about (the status of) my application?

On the Unilever Freelance Platform you can follow the status of your application. As soon as you reach the interview stage in the recruitment process, Unilever Freelancer Team will reach out to you via email or phone to arrange a time for the interview. If you are rejected at any stage you will also receive an email confirmation.

Whom can I contact when I have questions?

If you have questions you can reach the Unilever Freelance Team via email: supportteam@talent-pool.com

What do I need to do when a supplier contacts me for a vacancy request at Unilever?

As a freelancer you can decide how to work. Unilever has contracts with different preferred suppliers whom will be contacted when new vacancies appear. Jobs will be sent to the Unilever Freelancer Platform the same time as to the other preferred suppliers.

Can I make a separate agreement on travel costs or does this need to be included in my hourly rate?

Commuting costs are included in your hourly rate. Please refer to the commercial terms and conditions to ensure you are aware of everything that needs to be included in the rate you include in your application.

Will the offered rate be the final rate?

After the interview with the hiring manager and receiving feedback, Unilever Freelancer Team will reach out to you to negotiate the final rate.

How fast will I be informed about my application?

This depends on the urgency of the vacancy, Unilever aims to process all applications as soon as possible.

Can I withdraw an application?

If you want to withdraw your application please email to supportteam@talent-pool.com with a reference to the vacancy posting ID which can be found in the vacancy and always starts with: UNILJPxxxxx

Can I request a higher rate than the rate mentioned in the vacancy posting?

If you request a higher rate than the rate mentioned in the posting your application will most likely be rejected.

Unilever Freelance Platform, profile & talent pools

What kind of assignments will be available via the Unilever Freelance Platform?

These will be temporary assignments within Unilever, suitable for freelancers

How will I be informed about new projects?

As soon as you have created an account on the Unilever Freelance Platform and have signed up to talent pools that match your skills and experience you will receive notifications as new vacancies are posted, linked to that talent pool. You can also visit the platform to search for current opportunities.

Why should I complete my profile?

Completing your profile will help us to keep you updated on relevant opportunities. More importantly, if you apply to a vacancy, a CV will be generated automatically, based on the profile you have created, and sent with your application. You can also download this document for your own use. (Note: if you have uploaded any documentation in your profile these attachments will not be included in your application)

How can I edit my profile?

Select 'My Profile' from the top navigation. Then click on 'Edit Profile'. Make sure to also enter your CV details under 'Edit CV'.

Why should I sign up for the talent pools?

Being a member of a talent pool allows you to directly apply for a vacancy and have the highest chance of being successful with your application as there are only a limited amount of applications per position. The Unilever Freelance Team will therefore review all talent pool applications as a pre-qualification before you can enter a pool and apply.

Can I sign up for more than one talent pool?

Yes you can. After requesting access to a talent pool Unilever Freelancer Team will review your profile and determine whether it is a fit. You will then receive an email confirmation if your request has been accepted or denied.

I received a new vacancy alert but can no longer find the opportunity on the platform?

Unfortunately it seems like you have responded too late to this opportunity. There are only a limited number of applications that will be accepted before the vacancy goes on hold and is closed for new applications. It might re-open if we have not identified a suitable candidate for the vacancy.

How can I delete my profile?

For deleting your complete profile data, please reach out to techsupport@talent-pool.com.

Contracting & compliance

What should my proposed rate include?

All proposals and offers will be based on following conditions:

  1. Unilever and the Freelancer will agree on a hourly pay rate (exclusive VAT).
  2. The invoicing of the hours worked by the Freelancer will be done by Ajilon based on selfbilling. Invoicing shall be carried out on basis of actual hours worked and approved by Unilever.
  3. The pay rate shall be payable by Ajilon to Freelancer for the actual number of hours worked by the Freelancer, as far as these hours are controlled and approved by Unilever. Freelancer will provide the weekly hours worked actually by him in a manner that is indicated by Ajilon or MSP.

How will contracting be arranged?

The contracting will be done via the Unilever appointed broker (Ajilon).

How (and when) will I get paid?

You will be paid by the broker (Ajilon). You will need to register your hours in the VMS system, Fieldglass. After all assignment details have been agreed, the Unilever Freelancer Team will establish contact with the broker and arrange a FieldGlass account to be set up for you. Payment will be done on a weekly basis with a payment term of 65 days.

How long can I perform projects for Unilever?

The maximum period you can work for Unilever is 1 year with an extension for a maximum of 1 year (total 2 years).

What is the impact of the DBA law when working for Unilever?

The assigned broker Ajilon will check if the assignment fulfills the conditions according to the Law DBA.

What is the impact of the DBA law when working via the platform?

The assigned broker will check if the assignment fulfills the conditions according to the Law DBA.

Contact

Can I contact the Unilever Freelancer Team directly?

If you have any specific questions on freelancing vacancies please reach out to the Unilever Freelancer Team on supportteam@talent-pool.com. Please quote the posting ID number in your email subject so we can direct your question to the right team member.

How should I contact you in case of technical issue?

If you have any technical issues on the Unilever Freelance Platform please reach out to techsupport@talent-pool.com